We have stayed in many hotels both through business & leisure, but Hotel Westport is far and away the best. I believe this is down to the staff - they are amazing! Each staff member we encountered went that extra mile to ensure our stay was perfect. I would like to particularly mention the housekeeping staff who expertly made up our room each day, right down to carefully arranging our children's teddy bears on their beds. The efficient restaurant staff - especially Roland who expertly served us each evening & Vaida who's friendly smile brightened our day. And the food was absolutely DELICIOUS!! The bar staff who were so chatty & friendly, and the wonderful Eamon who's dedication to customer service shone through in everything he did. He is truly an exceptional member of staff. The fabulous Zita & Angela in the spa who provided the best treatments I have ever had. The leisure centre staff who were so helpful. And last but not least, the most important part of our holiday - the Panda Club! Jennifer & ALL the girls provided an exceptional level of care & attention to the children who had an absolute ball!! I think I can only use the word our daughter used to describe it and that was AWESOME!!! Rhona & her team should be heartily congratulated for the excellent service they provide. They make it look effortless. I think the final thing I should say is that we were booked to stay for 3 nights & we were enjoying ourselves so much that we extended to stay an extra night - I believe that says it all. Thank you all for the fabulous holiday you provided - we hope to see you again soon!!!
We were on a Golden break for three days. Our room was excellent and we were very pleased with food and service in both restaurant and bar. Although your hotel seemed very busy, and had lots of children, we experienced no delays in service or no interference from children. We felt the hotel was very well managed and operated. One minor point, it would have been nice to be able to sit and read in the Birmingham room but it was generally too cold.
Enjoyed every minute.
Lovely hotel and facilities excellent location we will be back to hotel Westport in the future
I had an excellent stay at your hotel, over 5 days. The food was first class and the staff could not do enough to help. I see the Westport House is for sale. A lovely estate but badly in need of the type of management that HotelWestport already has. It would be great to see the bridge at back of hotel open again. Keep up the good work. Gerry Bradley.